In this 1-day intensive workshop you will learn how to write professional emails. You will learn to distinguish between a formal and an informal writing style and clear structure. At the end of the day, you will be able to choose the right phrases and style for your individual business partner. In addition, you will raise the level of correctness in your writing and improve relationships with your business partners through polite and persuasive language. Phrase banks in the documentation will support you considerably in your future every day work.
What you will learn:
- Introductions – elicit / check needs, goals
- Essentials of communication – people, purpose, and medium /text / genre
- Types of emails
- Characteristics of formal and informal writing
- Common acronyms
- Text-based practice 1 (Type of email to be identified – ideally in advance – based on participant needs)
- Common errors
- Text-based practice 2
- Subject-line practice
- Politeness and friendliness.
- Mixing styles
- Plenary, questions, feedback
